Juliette specializes in the human and organizational implications of artificial intelligence. Drawing on her background in Human Resources and a B.Sc. in Psychology, she examines how AI technologies influence workplace dynamics, decision-making processes, and employee experience.

Her work aims at supporting organizations in implementing AI in ways that are not only technically sound but also socially sustainable and aligned with human needs. She contributes to the analysis and evaluation of AI applications, the development and communication of compliance approaches, and the creation of research-based insights on human–AI dynamics. She is particularly interested in questions of trust, responsibility, and self-efficacy in human–AI collaboration.

Within the team, Juliette strengthens the human-centered perspective of AI strategy and helps translate technological innovation into practical, people-oriented impact.

Juliette was a key contributor to the development of the 9senses Chatbot Audit framework and methodology.