Working with us

Jobs@9senses

Working at 9senses isn't just a job. We are driven by three things:

A clear recognition of AI becoming part of our world, whether we want it or not.
Supporting organizations and society with a vision that makes AI beneficial and reduces negative effects.
Profound knowledge of what AI is and isn't, and thus the clear ability to distinguish where to use it and how - with all the necessary guardrails.

If you find yourself in this picture, please let us know. We want to grow. There are enough AI evangelists, we need realists.

How is your chatbot doing?

The 9senses Chatbot Audit evaluates the performance of your chatbot from a user perspective.

Talk to Eliza

Talk to Joseph Weizenbaum's Eliza in a replica of the 1966 version.

With Generative AI, we risk stealing from our own future

When we are using generative AI, to create new output we are exploiting knowledge previously generated by humans. But who is rebuilding knowledge for the next generation?

AI chatbots in the automotive industry – promise or hype?

9senses Market Analysis: Only 16 out of 129 automotive providers in the DACH region use AI chatbots for customer service - with significant variations in quality

The lost generation

AI lets us skip the slow, clumsy, error-prone work of becoming competent. The bill for that shortcut arrives in the future, when the people who were supposed to replace today's experts never built the ability to judge.

The AI Feedback Lottery

Large Language Models judge your work differently every time you ask. That is not just a quirk of the technology - it is a fundamental challenge to how we create, validate, and trust ideas.

A confident confabulator

AI hallucinations aren't random - they cluster, systematically and predictably, in the topics you cannot independently verify.

Lost in Translation

Conversational AI is dominated by English, with serious consequences for other languages that are structural and can only be resolved with significant effort.

GenAI Auditor

Worldwide
Remote

Test Chatbots systematically from an end-user perspective and provide insights how to improve them.

Lead Partner North America

North America
Remote

Help build the 9senses presence in North America, for clients who have had enough of the AI hype. Can you provide vendor-independent advice and have the courage to say "AI doesn't fit here"?

GenAI-Expert:in Recht und Verwaltung

DACH
Remote

GenAI für Amts- und Rechtssprache: präzise, prüfbar, verständlich. Sie bringen Sprachmodellen bei, deutsche Verwaltungsrealität ernst zu nehmen - und prüfen nach, ob sie es tun.