Managing and controlling infrastructure

Control and Automation

Operating and surveilling equipment of all kinds has always been difficult. A high amount of monotony during normal operations, followed by sudden urgency when something happens, planned or unplanned. This puts a strain on personnel and potentially creates high cost.

The objective of operating equipment today is to need as little human intervention as possible, face as few unplanned disruptions as possible, and, most importantly, to always run equipment at its optimal performance. With the possibilities of Artificial Intelligence, many of those needs can be covered in an unparalleled way.

Operations

With the use of machine learning and AI support, operating IT environments, industrial equipment, or buildings becomes easier, more efficient, and safer.

Monitoring

Monitoring infrastructure can benefit from machine learning and visual data processing, identify issues better and faster, and can suggest or even take action.

Automation

With the possibilities of AI, fully automated operations become feasible, allowing organizations to reduce risk and human supervision at the same time.

Predictive Maintenance

Reducing maintenance cost and downtime are key possibilities of predictive maintenance approaches using machine learning.

How is your chatbot doing?

The 9senses Chatbot Audit evaluates the performance of your chatbot from a user perspective.

Talk to Eliza

Talk to Joseph Weizenbaum's Eliza in a replica of the 1966 version.

With Generative AI, we risk stealing from our own future

When we are using generative AI, to create new output we are exploiting knowledge previously generated by humans. But who is rebuilding knowledge for the next generation?

AI chatbots in the automotive industry – promise or hype?

9senses Market Analysis: Only 16 out of 129 automotive providers in the DACH region use AI chatbots for customer service - with significant variations in quality

The lost generation

AI lets us skip the slow, clumsy, error-prone work of becoming competent. The bill for that shortcut arrives in the future, when the people who were supposed to replace today's experts never built the ability to judge.

The AI Feedback Lottery

Large Language Models judge your work differently every time you ask. That is not just a quirk of the technology - it is a fundamental challenge to how we create, validate, and trust ideas.

A confident confabulator

AI hallucinations aren't random - they cluster, systematically and predictably, in the topics you cannot independently verify.

Lost in Translation

Conversational AI is dominated by English, with serious consequences for other languages that are structural and can only be resolved with significant effort.

  • How is your chatbot doing?
    The 9senses Chatbot Audit evaluates the performance of your chatbot from a user perspective.
  • Talk to Eliza
    Talk to Joseph Weizenbaum's Eliza in a replica of the 1966 version.
  • With Generative AI, we risk stealing from our own future
    When we are using generative AI, to create new output we are exploiting knowledge previously generated by humans. But who is rebuilding knowledge for the next generation?
  • AI chatbots in the automotive industry – promise or hype?
    9senses Market Analysis: Only 16 out of 129 automotive providers in the DACH region use AI chatbots for customer service - with significant variations in quality
  • The lost generation
    AI lets us skip the slow, clumsy, error-prone work of becoming competent. The bill for that shortcut arrives in the future, when the people who were supposed to replace today's…
  • The AI Feedback Lottery
    Image by Waldemar Brandt on www.unslplash.comLarge Language Models judge your work differently every time you ask. That is not just a quirk of the technology - it is a fundamental challenge to how we create,…
  • A confident confabulator
    AI hallucinations aren't random - they cluster, systematically and predictably, in the topics you cannot independently verify.
  • Lost in Translation
    Image by Joachim Schnürle on Unsplash.comConversational AI is dominated by English, with serious consequences for other languages that are structural and can only be resolved with significant effort.

With decades of experience in converging physical equipment and advanced information technology, 9senses can help future-proof industrial environments.